Shipping policy

ALL ORDERS ARE ON HAND AND SHIP WITHIN 3-5 BUSINESS DAYS, (UNLESS IT IS A RESTOCK BEST-SELLER)

In the case that you purchase a restock best seller it will take 12 business days to make and finish your product from scratch and 3-4 business days for delivery. Restocked products have high demand therefore it takes time to make yours. 

IF YOUR ORDER IS RETURNED TO SENDER FOR ANY REASON, WE CANNOT ACCEPT RESPONSIBILITY. IF YOU NEED THE PACKAGE RESHIPPED, YOU WILL NEED TO PURCHASE A LABEL AND PROVIDE IT TO US VIA EMAIL (RICHOFFHUSTLEBIZ@GMAIL.COM) 

INTERNATIONAL CUSTOMERS MAY BE SUBJECT TO DUTIES AND FEES, WHICH ARE OUT OF OUR CONTROL. UNFORTUNATELY, WE CAN NOT COVER THESE FEES AND HAVE NO WAY OF CALCULATING THE CHARGE BEFORE YOUR ORDER IS PLACED. THESE FEES WILL BE LEVIED TO YOU UPON ARRIVAL OF YOUR ORDER.

PLEASE CHECK WITH YOUR LOCAL CUSTOMS OFFICE TO DETERMINE WHAT THESE ADDITIONAL COSTS WILL BE PRIOR TO YOUR PURCHASE.

WE ARE NOT LIABLE FOR ANY PACKAGES THAT ARE LOST OR STOLEN DURING SHIPMENT.

IF YOUR PACKAGE IS MARKED AS DELIVERED BUT YOU HAVE NOT RECEIVED IT, PLEASE OPEN AN INVESTIGATION WITH YOUR CARRIER. WE DO NOT SHIP ON HOLIDAYS. THANK YOU.